Patient Advocacy

We’re committed to providing you with the best experience possible through care that puts you at the center.
As a patient, it's important to ask questions and participate in your treatment plan whenever possible. As your partner in health, our goal is to provide care that’s considerate and respectful of your rights and needs.
If you have a concern about the care you've received, you may speak with your physician, nurse or any other member of your care team, or, you may contact the Patient Advocate's Office. We’ll make every effort to help resolve it as soon as possible.
What Does a Patient Advocate Do?
Patient advocates are available to assist you in any area of your health care journey, including:
- Delivering compliments for physicians, nurses and all other team members
- Serving as a formal grievance resource, if needed
- Bridging the gap when you feel your expectations weren't met
Contact a Patient Advocate
City & Surrounding Area | Phone | Mailing Address |
---|---|---|
Anamosa, IA | Business Office (319) 462-6131 |
UnityPoint Health – Jones Regional Medical Center 1795 Hwy 64 East Anamosa, IA 52205 |
Cedar Rapids, IA | Patient Representative (319) 369-7710 |
UnityPoint Health – St. Luke’s Hospital, Patient Representative PO Box 3026 Cedar Rapids, IA 52406 |
Des Moines, IA | Guest Relations (515) 241-5000 Administration (515) 241-6201 |
UnityPoint Health - Des Moines Administration 1200 Pleasant Street Des Moines IA 50309-1453 |
Dubuque, IA | Patient Feedback Line (563) 589-4822 |
UnityPoint Health – Finley Hospital, Quality Management 350 North Grandview Ave. Dubuque, IA 52001 |
Fort Dodge, IA |
Patient Advocate |
UnityPoint Health - Trinity Regional Medical Center, Patient Advocate 802 Kenyon Road Fort Dodge, IA 50501 |
Grinnell, IA | Patient and Guest Relations (641) 236-2524 |
UnityPoint Health – Grinnell Regional Medical Center, Administration 210 Fourth Avenue Grinnell, Iowa 50112 |
Madison, WI | Patient Representatives (608) 417-6462 msn_patientrepresentative@unitypoint.org |
UnityPoint Health - Meriter, Patient Representatives 202 S. Park Street Madison, WI 53715 |
Marshalltown, IA |
Patient Advocate |
UnityPoint Health - Marshalltown, Patient Advocate 55 UnityPoint Way Marshalltown, IA 50158 |
Quad Cities, IA/IL | Patient Advocacy Comment Line (309) 779-2900 |
UnityPoint Health – Trinity, Patient Advocacy 2701 17th Street Rock Island, IL 61201 |
Sioux City, IA |
Guest Relations (712) 279-3500 SIO_GuestRelations@unitypoint.org |
UnityPoint Health – St. Luke's 2720 Stone Park Blvd. Sioux City, Iowa 51104 |
Waterloo, IA | Patient Advocacy (319) 235-3567 AMH_Patientadvocate@unitypoint.org |
UnityPoint Health – Allen Hospital, Patient Advocacy 1825 Logan Ave Waterloo, IA 50703 |
UnityPoint Clinic |
Patient Experience |
UnityPoint Health, Attn: UnityPoint Clinic Patient Experience 1776 West Lakes Parkway, Suite 400 West Des Moines, IA 50266 |