Patient Advocacy


We’re committed to providing you with the best experience possible through care that puts you at the center.

As a patient, it's important to ask questions and participate in your treatment plan whenever possible. As your partner in health, our goal is to provide care that’s considerate and respectful of your rights and needs.

If you have a concern about the care you've received, you may speak with your physician, nurse or any other member of your care team, or, you may contact the Patient Advocate's Office. We’ll make every effort to help resolve it as soon as possible.

What Does a Patient Advocate Do?

Patient advocates are available to assist you in any area of your health care journey, including:

  • Delivering compliments for physicians, nurses and all other team members
  • Serving as a formal grievance resource, if needed
  • Bridging the gap when you feel your expectations weren't met

Contact a Patient Advocate

City & Surrounding Area Phone Mailing Address
Anamosa, IA Business Office
(319) 462-6131
UnityPoint Health – Jones Regional Medical Center
1795 Hwy 64 East
Anamosa, IA 52205
Cedar Rapids, IA Patient Representative 
(319) 369-7710
UnityPoint Health – St. Luke’s Hospital, Patient Representative
PO Box 3026
Cedar Rapids, IA 52406
Des Moines, IA Guest Relations
(515) 241-5000

(515) 241-6201
UnityPoint Health - Des Moines Administration
1200 Pleasant Street
Des Moines IA 50309-1453
Dubuque, IA Patient Feedback Line
(563) 589-4822
UnityPoint Health – Finley Hospital, Quality Management
350 North Grandview Ave.
Dubuque, IA 52001
Fort Dodge, IA

Patient Advocate
(515) 408-7715 or (515) 574-6220

UnityPoint Health - Trinity Regional Medical Center, Patient Advocate
802 Kenyon Road
Fort Dodge, IA 50501
Grinnell, IA Patient and Guest Relations
(641) 236-2524
UnityPoint Health – Grinnell Regional Medical Center, Administration
210 Fourth Avenue
Grinnell, Iowa 50112
Madison, WI Patient Representatives
(608) 417-6462
 UnityPoint Health - Meriter, Patient Representatives
202 S. Park Street
Madison, WI 53715
Marshalltown, IA

Patient Advocate  
(319) 235-3567

UnityPoint Health - Marshalltown, Patient Advocate
55 UnityPoint Way
Marshalltown, IA 50158
Quad Cities, IA/IL Patient Advocacy Comment Line
(309) 779-2900
UnityPoint Health – Trinity, Patient Advocacy
2701 17th Street
Rock Island, IL 61201
Sioux City, IA
Guest Relations
(712) 279-3500
UnityPoint Health – St. Luke's
2720 Stone Park Blvd.
Sioux City, Iowa 51104
Waterloo, IA   Patient Advocacy
(319) 235-3567 
UnityPoint Health – Allen Hospital, Patient Advocacy
1825 Logan Ave Waterloo, IA 50703
 UnityPoint Clinic

Patient Experience

UnityPoint Health, Attn: UnityPoint Clinic Patient Experience
1776 West Lakes Parkway, Suite 400
West Des Moines, IA 50266